Privacy policy

This Privacy Policy forms an integral part of the Terms and Conditions of Paradiz (“we”, “us”, or “our”) and is intended to protect your privacy in accordance with applicable Lebanese laws and regulations.

This Policy explains how we collect, use, store, process, and disclose your personally identifiable information (“Personal Information”) when you access or use the Paradiz website. By using the Website, you expressly consent to the collection and processing of your Personal Information as described herein.

1. Personal Information We Collect

Personal Information may include, but is not limited to:

  1. Full name
  2. Email address
  3. Telephone number
  4. Residential or delivery address
  5. Date of birth (if provided)
  6. Payment method details
  7. Any other information voluntarily provided through the Website

We collect this information when you create an account, place an order, contact us, or otherwise interact with the Website.

2. Use of Personal Information

Your Personal Information is used strictly for legitimate business purposes, including:

  1. Processing and fulfilling orders
  2. Managing deliveries and customer service requests
  3. Communicating order updates, confirmations, or support messages
  4. Improving our products, services, and Website experience
  5. Complying with legal and regulatory obligations

You may access, review, and update your Personal Information through your account on the Website at any time.

Paradiz reserves the right to modify or update this Privacy Policy at its discretion without prior notice. Continued use of the Website constitutes acceptance of any changes.

3. User Account Responsibility

To access certain features of the Website, you must create a personal account (“Your Account”) using a username and password.

You agree to:

  1. Choose a strong and secure password
  2. Keep your login credentials confidential
  3. Immediately update your password if you believe it has been compromised

You are solely responsible for all activities conducted through Your Account. Paradiz shall not be liable for any loss or damage resulting from unauthorized access caused by your failure to safeguard your account credentials.

4. Log Data

When you visit the Website, we may automatically collect technical information (“Log Data”), including:

  1. Internet Protocol (IP) address
  2. Browser type and version
  3. Pages visited
  4. Date and time of access
  5. Duration of visits and interaction data

This information is used solely for analytical, security, and performance optimization purposes.

5. Cookies

Paradiz uses cookies and similar technologies to enhance your browsing experience and personalize content.

Cookies may be used to:

  1. Remember user preferences
  2. Improve Website functionality
  3. Analyze Website traffic

You may configure your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit access to certain Website features.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect your Personal Information against unauthorized access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your data, Paradiz cannot guarantee absolute security and shall not be held responsible for unauthorized access beyond our reasonable control.

Your Personal Information may be disclosed to governmental or regulatory authorities when required under Lebanese law.

7. Payment Information

Payment details are processed exclusively through secure payment service providers.

  1. Payment information is transmitted using encrypted connections
  2. Paradiz does not store, sell, rent, lease, or share your payment details with unauthorized third parties
  3. Once shared online, complete security cannot be guaranteed due to the nature of internet transactions

8. Third-Party Services & Advertisements

The Website may display advertisements or use services provided by third parties, including advertising networks and analytics providers.

These third parties may collect information through cookies, web beacons, or similar technologies to deliver tailored content. Paradiz does not control or access the data collected by these third parties, and their practices are governed by their own privacy policies.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes. Any updates will become effective immediately upon publication on the Website.

We encourage users to review this Policy regularly to remain informed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your Personal Information is handled, please contact us:

Email: paradizco@gmail.com
Phone: +96178784759